Paying Your Bills and Transferring Money
Direct Access® makes managing your money easier, more convenient and more organized than ever before. Refer to this section for information that will help you pay your bills and transfer money.
Paying Your Bills
Payment Processes
The First Time You Pay Bills
Making Payments
Resolving Bill Payment Problems
Transfers
You can use the transfer feature to make payments to any accounts linked to your Citicard, such as: Citibank credit lines or loans, including Citibank Visa® and MasterCard®.
Note: You can access Landmark money market Funds linked to a Citibank transaction account through Transfers. Landmark Money Market Funds are sold through Citicorp Investment Services as broker and are distributed by The Landmark Funds Broker-Dealer Services, Inc.
Things to know about Transfers
Making Transfers
To make a transfer, select the Payments & Transfers channel and click on Transfers in the task bar. There are four basic steps to make a transfer:
After you confirm the transfer, Direct Access displays a summary screen that shows new balances after the transfer.
Setting Up Recurring Transfers
Your accounts are interrelated and the transfer feature is a powerful tool that helps to further "connect" them. Instead of writing a check every month to deposit into Savings, you can simply set up a recurring transfer from Checking to Savings. You can choose to have your recurring transfers made weekly, every other week, monthly, quarterly, semiannually, or annually.
To set up a recurring transfer, click on the Payments and Transfers channel, and select Transfers from the task bar. Then click on Set Up a Recurring Transfer in the work area and follow the step-by-step instructions on the screen. Direct Access will then ask you for the payment, amount, frequency, beginning date, and "end point".
Seeing or Changing Future Transfers
For each scheduled transfer, Direct Access allows you to see or change the account involved in the transfer, the amount and the date the transfer is to be made. For recurring transfers, you can also see or change the frequency and/or how long the recurring transfer will continue.
Note: See Recent Activity in the Account Information channel for past transfer information.
Canceling Future Transfers
To cancel a scheduled transfer, use the Cancel a Future Transfer function, and follow the directions on the screen.
Note: Some elements of a future transfer can be changed or canceled before the transfer is sent. If you are connecting from the continental United States, transfers can be changed or canceled until 11:59 PM local time of the day prior to the scheduled payment date. If you are connecting from outside the continental United States, transfers can be changed or canceled until 11:59 PM Pacific Time of the day prior to the scheduled transfer date. Past transfers cannot be changed or canceled.
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